Private Music Lessons: Guitar, Bass, Banjo, Mandolin, Piano, Ukulele, & Voice 7 days per week

Shipping, Return Policy, Warranties, Privacy Policy and Terms

Shipping

An initial automated email will be sent once the order is placed
All orders are manually processed within 24 hours. Items are shipped the next business day.  
Email Confirmation including the tracking number is sent once the item has shipped.  

Items are shipped by USPS First Class Mail, USPS Priority Mail or FedEx Ground. Large items are shipped by FedEx, 

FedEx will not ship to PO Boxes, a full street address is required.  
All items shipped from our retail store located at 1760 Mass Ave Cambridge MA

Shipping Cost:  

All orders are charged according to the weight of the total order.  
The exact shipping charge will be shown once the item has been added to your shopping cart and the checkout process has started.


Approximate Shipping and Handling Charges 

FedEx Ground

  • Large Amplifiers : $50.00
  • Guitars, Basses: $40.00
  • Mid Sized Amplifiers :  $30.00 - $35.00
  • Child Sized and Travel Guitars, Small Amplifiers :  $20.00- $25.00
  • Ukuleles , Mandolins: $10.00- $15.00
  • Small Accessories orders over 2 lbs: $8.00 -$12.00


USPS Priority Mail

Small Accessories

 orders over 13 oz. up to 2 lbs:    $6.00


USPS First Class Mail

Small Accessories

 orders up to 13 oz.:    $3.00


Products Sold and Shipped in the Continental USA Only 

Guitar Stop does not sell and ship items to Canada or Internationally.
Due to our dealer agreements with the Manufacturers of the items we sell, we are only allowed to ship items in the Continental USA. 

Shipping Damage  

Check the item the day you receive it to make sure it arrived safely.  In the unlikely event that the item was damaged in shipping call Guitar Stop 617 876-0687 immediately,   Repack the item in all the original packaging. 

7-Day Return Policy:

Full Refund* within 7 days of purchase or 7 days from delivery date if the item has been shipped.
Items must be returned within 7 days of purchase in original condition with all packaging and original sales receipt or subject to a minimum 10% restocking fee.

*Shipping Charges are Not Refundable 

No Refund after 7 days.


Return Procedure  

Call Guitar Stop (617) 876-0687  for an RA# within 7 days of receiving your order . 
Returns are not accepted without an RA#

US Priority Mail shipped items:  

ship the order back to: Guitar Stop 1760 Mass Ave, Cambridge, MA 02140 
A full refund minus the initial shipping charge will be processed and an e-mail confirmation will be
 sent the day the order is received.

FedEx shipped items: 

Guitar Stop will mail you a return shipping label.  Repack the order in all the original packaging.  Once you receive the return label bring your order to any FedEx drop off  center.  All returned items will be charged a shipping and handling fee each way.  A full refund minus shipping and handling charge will be processed and an e-mail confirmation will be sent the day the order is received at Guitar Stop. 

Warranty:

All New Items Backed by Full Manufacturer's Warranty
All Items New & Used Backed by Guitar Stop's Warranty 30 Days Parts & 1 Year Labor

Copyright and Trademarks

© Copyright 1962-2015 Guitar Stop or our suppliers, all rights reserved.

Fender®, Squier® Stratocaster®, Telecaster®, Precision Bass®, Jazz Bass® and the distinctive headstock designs commonly found on the Strat®, Tele® & P Bass® guitars are registered trademarks of Fender Musical Instruments Corporation.

 All brand names and product names used on these web pages are trademarks, registered trademarks, or service marks of their respective holders.   

Privacy Policy

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.  We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Security Policy

Guitar Stop's website has been Verified Secured by 

Guitar Stop is PCI Compliant  

Shopping Cart Credit Card purchases are processed and secured by     

Shopping cart provided by 'mysimplestore.com'  
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Guitar Stop and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Guitar Stop believes that customer conduct violates applicable law or is harmful to the interests of Guitar Stop and its subsidiaries.  


Not responsible for price or description misprints. All prices, features, products and services offered are subject to change without notice.